Avg 8 5 zes while updating

Posted by / 25-Dec-2017 17:20

If it does not help, create a new account with administrator privileges and attempt to install again.Make sure to run AVG remover prior to each installation attempt.Thanks for helping, Dan Hello There seems to be some user account issues on your computer.Please try to enable administrator account temporarily, log into the account and try to install AVG.Windows 7 Home Premium (64-bit)Virus DB: 1435/3500I just use the Windows firewall. This situation is different than the one described in this thread originally even though the "general error" is reported in both cases.

Thanks for helping, Dan Context: MSI action failed I saved the log files and AVGInst at: 105msinfo from last night is still there The folders/files that were in use and couldn't be deleted were on the tree:\Users\All Users\AVG10 ...

Getting error every time I am trying to install the software it says need while i have a broadband connection always connected to internet. Setup Log:::::[2017-01-25 ] [info ] [sfxinst ] [ 1684: 3956] --[2017-01-25 ] [info ] [sfxinst ] [ 1684: 3956] 2017/01/25 START: Avast SFX stub executable[2017-01-25 ] [info ] [sfxinst ] [ 1684: 3956] Entering Avast SFX stub guarded code section.[2017-01-25 ] [info ] [sfxinst ] [ 1684: 3956] Running SFX ' C:\WINDOWS\Temp\Avg Setup\ea30313a-d52b-47cf-8961-d157e0e4a5dd\install\bav\avg_pro_antivirus_setup_online.exe'[2017-01-25 ] [info ] [stats ] [ 1684: 2092] Statistics sent successfully.[2017-01-25 ] [info ] [sfxinst ] [ 1684: 3956] Starting installer/updater executable ' C:\DOCUME~1\Banerjee\LOCALS~1\Temp\_av_iup.tm~a03956\instup.exe'[2017-01-25 ] [info ] [instcont ] [ 1212: 3264] --[2017-01-25 ] [info ] [instcont ] [ 1212: 3264] 2017/01/25 START: Avast installer/updater[2017-01-25 ] [info ] [instup ] [ 1212: 3264] Command: '"C:\DOCUME~1\Banerjee\LOCALS~1\Temp\_av_iup.tm~a03956\instup.exe" /edition:16 /ga_clientid:caa876b2-019c-4c09-9d91-64007bbbc642 /guid:ba911fdf-0fd7-4839-a456-6546ce850442 /is_avg_product /prod:ais /sfx:lite /sfxstorage: C:\DOCUME~1\Banerjee\LOCALS~1\Temp\_av_iup.tm~a03956 /silent /wait /install_path:"C:\Program Files\AVG\Antivirus" /cookie:mmm_bav_ins_000_001_a /langid:1033 /cust_ini: C:\WINDOWS\Temp\Avg Setup\ea30313a-d52b-47cf-8961-d157e0e4a5dd\install\bav\bav_/licfile: C:\WINDOWS\Temp\Avg Setup\ea30313a-d52b-47cf-8961-d157e0e4a5dd\install\bav\bav_license.ini'[2017-01-25 ] [info ] [instup ] [ 1212: 3264] CPU: Intel(R) Pentium(R) 4 CPU 2.40GHz,2[2017-01-25 ] [info ] [instup ] [ 1212: 3264] OS: Windows XP SP3 x86[2017-01-25 ] [info ] [instup ] [ 1212: 3264] Memory: 87% load.

Phys:63224/515564K free, Page:4058388/4194303K free, Virt:2044440/2097024K free[2017-01-25 ] [info ] [instup ] [ 1212: 3264] DISKs: C:\ - 8GB free / 25GB total[2017-01-25 ] [info ] [instup ] [ 1212: 3264] DISKs: D:\ - 3GB free / 13GB total[2017-01-25 ] [info ] [instup ] [ 1212: 3264] Running module version: - '17.1.3354.0'[2017-01-25 ] [info ] [instup ] [ 1212: 3264] Running module version: - '17.1.3354.0'[2017-01-25 ] [info ] [instupmutex ] [ 1212: 3264] The ownership of the fallback mutex has been successfully taken.[2017-01-25 ] [info ] [instupcore ] [ 1212: 3264] Sfx setup update has started.[2017-01-25 ] [info ] [servers ] [ 1212: 3264] Server definition(s) loaded for ' C:\DOCUME~1\Banerjee\LOCALS~1\Temp\_av_iup.tm~a03956\servers.def': 29 (maintenance:0)[2017-01-25 ] [info ] [servers ] [ 1212: 3264] Choose Server: selected server ' Download f6622682 Update Server' with current url ' of type ' URL_TYPE_DOWNLOAD_PROGRAM'.[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'vpx' was successfully downloaded (ip: 223.223.158.138, size: 1177 bytes).[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'vpx' was successfully verified.[2017-01-25 ] [info ] [servers ] [ 1212: 3264] Choose Server: selected server ' Download f5024441 Update Server' with current url ' of type ' URL_TYPE_DOWNLOAD_PROGRAM'.[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'prod-pgm.vpx' was successfully downloaded (ip: 223.223.158.137, size: 421 bytes).[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'prod-pgm.vpx' was successfully verified.[2017-01-25 ] [info ] [pkgproduct ] [ 1212: 3264] Load Part Info: program = prg_ais-11010bbe returned 0x00000000[2017-01-25 ] [info ] [pkgproduct ] [ 1212: 3264] Load Part Info: setup = setup_ais-11010bbe returned 0x00000000[2017-01-25 ] [info ] [pkgproduct ] [ 1212: 3264] Load Uat Info: returned 0x00000000[2017-01-25 ] [info ] [pkgengine ] [ 1212: 3264] Load Latest Prod And Parts: product file 'prod-pgm.vpx' was successfully loaded.[2017-01-25 ] [info ] [pkguat ] [ 1212: 3264] Update Latest Part Info: called, repo_id: 'avg', part_id: program, installed_ver: ffffffff, latest_ver: 11010bbe[2017-01-25 ] [info ] [pkgengine ] [ 1212: 3264] Load Latest Prod And Parts: part file part-prg_ais-11010was successfully loaded.[2017-01-25 ] [info ] [pkguat ] [ 1212: 3264] Update Latest Part Info: called, repo_id: 'avg', part_id: setup, installed_ver: ffffffff, latest_ver: 11010bbe[2017-01-25 ] [info ] [pkgengine ] [ 1212: 3264] Load Latest Prod And Parts: part file part-setup_ais-11010was successfully loaded.[2017-01-25 ] [info ] [servers ] [ 1212: 3264] Choose Server: selected server ' Download l2627999 Update Server' with current url ' of type ' URL_TYPE_DOWNLOAD_VPS'.[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'prod-vps.vpx' was successfully downloaded (ip: 223.223.158.138, size: 428 bytes).[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'prod-vps.vpx' was successfully verified.[2017-01-25 ] [info ] [pkgproduct ] [ 1212: 3264] Load Part Info: iex = iex-9 returned 0x00000000[2017-01-25 ] [info ] [pkgproduct ] [ 1212: 3264] Load Part Info: jrog2 = jrog2-1314 returned 0x00000000[2017-01-25 ] [info ] [pkgproduct ] [ 1212: 3264] Load Part Info: vps = vps_win32-17012500 returned 0x00000000[2017-01-25 ] [info ] [pkgengine ] [ 1212: 3264] Load Latest Prod And Parts: product file 'prod-vps.vpx' was successfully loaded.[2017-01-25 ] [info ] [servers ] [ 1212: 3264] Choose Server: selected server ' Download f5024441 Update Server' with current url ' of type ' URL_TYPE_DOWNLOAD_VPS'.[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'part-iex-9.vpx' was successfully downloaded (ip: 223.223.158.137, size: 225 bytes).[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'part-iex-9.vpx' was successfully verified.[2017-01-25 ] [info ] [pkgengine ] [ 1212: 3264] Load Latest Prod And Parts: part file part-iex-9was successfully loaded.[2017-01-25 ] [info ] [servers ] [ 1212: 3264] Choose Server: selected server ' Download w3135922 Update Server' with current url ' of type ' URL_TYPE_DOWNLOAD_VPS'.[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'part-jrog2-1314.vpx' was successfully downloaded (ip: 223.223.158.138, size: 684 bytes).[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'part-jrog2-1314.vpx' was successfully verified.[2017-01-25 ] [info ] [pkgengine ] [ 1212: 3264] Load Latest Prod And Parts: part file part-jrog2-1314was successfully loaded.[2017-01-25 ] [info ] [servers ] [ 1212: 3264] Choose Server: selected server ' Download k7949484 Update Server' with current url ' of type ' URL_TYPE_DOWNLOAD_VPS'.[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'part-vps_win32-17012500.vpx' was successfully downloaded (ip: 223.223.158.137, size: 2056 bytes).[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'part-vps_win32-17012500.vpx' was successfully verified.[2017-01-25 ] [info ] [pkgengine ] [ 1212: 3264] Load Latest Prod And Parts: part file part-vps_win32-17012500was successfully loaded.[2017-01-25 ] [info ] [servers ] [ 1212: 3264] Choose Server: selected server ' Download n9322555 Update Server' with current url ' of type ' URL_TYPE_DOWNLOAD_PROGRAM'.[2017-01-25 ] [notice ] [packageinfo ] [ 1212: 3264] Is Full Okay: avbugreport_- not okay (doesn't exist)[2017-01-25 ] [info ] [packageinfo ] [ 1212: 3264] Set Full As Marked: package avbugreport_ais[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'avbugreport_ais-bbe.vpx' was successfully downloaded (ip: 223.223.158.138, size: 1059621 bytes).[2017-01-25 ] [info ] [dldwrap ] [ 1212: 3264] Http Get: 'avbugreport_ais-bbe.vpx' was successfully verified.[2017-01-25 ] [notice ] [usncache ] [ 1212: 3264] Unable to get USN of the file ' C:\DOCUME~1\Banerjee\LOCALS~1\Temp\_av_iup.tm~a03956\avbugreport_ais-bbe.vpx'!

If the folder is still not present, check access permissions of folder and its subfolders: C:\Program Data\Microsoft\Windows\Start Menu\Programs\Permissions need to be Full control for Administrators and SYSTEM. Please provide us with a list of files/folders you are unable to delete due to being in use.

Should the installation still fail even with fixed permissions, provide us with new installation log files.

avg 8 5 zes while updating-89avg 8 5 zes while updating-82avg 8 5 zes while updating-70

Next try: 2[2017-01-25 ] [info ] [servers ] [ 1212: 3264] Choose Server: selected server ' Download g2203024 Update Server' with current url ' of type ' URL_TYPE_DOWNLOAD_PROGRAM'.[2017-01-25 ] [error ] [dldwrap ] [ 1212: 3264] Http Get: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from '

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